Terms and Conditions

Last updated: April 03, 2026

1. Acceptance of Terms

By using the services provided by Racemark, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Consent to Process Information

By submitting your information to Racemark, you consent to the processing and use of your information in accordance with our Privacy Policy. This includes, but is not limited to:

• Conducting credit reference checks to assess your eligibility for our services.
• Contacting and confirming details with your guarantor(s), if applicable.
• Using your information for fraud prevention, identity verification, and compliance with legal obligations.

3. Accuracy of Information

You confirm that all information submitted to Racemark is true, accurate, and complete to the best of your knowledge. You further acknowledge that:

• Providing false or misleading information is a violation of these Terms and Conditions.
• If any information is found to be incorrect, Racemark reserves the right to stop the process immediately and take appropriate action, which may include terminating your account or rejecting your application.

Statement: “You further confirm that all the information submitted is true and correct. Should any information be found to be incorrect, this process should be stopped immediately.”

4. Use of Services

You agree to use Racemark’s services only for lawful purposes and in accordance with these Terms and Conditions. Prohibited activities include, but are not limited to:

• Fraudulent or illegal activities.
• Misrepresentation of your identity or financial status.
• Attempting to gain unauthorized access to our systems or data.

5. Limitation of Liability

Racemark shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. This includes, but is not limited to, loss of profits, data, or business opportunities.

6. Amendments to Terms

Racemark reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes your acceptance of the revised terms.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Zambia. Any disputes arising from these terms shall be resolved exclusively in the courts of Zambia.

8. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• 📧 Email: support@racemark.co.zm
• 🌐 Website: www.racemark.co.zm

By using Racemark’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Racemark!